Location: Dau Mabalacat, Pampanga; Muñoz Quezon City, Metro Manila; Novaliches Quezon City, Metro Manila; Kalentong Mandaluyong, Metro Manila; Cainta, Rizal; Libertad Pasay, Metro Manila; Los Baños, Laguna; Lipa, Batangas; Mandaue, Cebu
Client:N/A
Duties and Responsibilities
Responsible for providing game instructions to the players and ensuring high level of customer satisfaction through excellent, prompt, and courteous service.
Ensure that players are well-taken care of and receive prompt and courteous service.
Provide game instruction to customers or players.
Teach Site Cashiers how to do cash inflow and other related reports to be submitted.
Attend to machine concerns, request, or problems in the site.
Account and arrange chairs, check if damaged and report to the office for replacement.
Provide ashtrays and lighters to the players at the smoking area.
Distribute giveaways to players like lighters, key chains, etc. when applicable.
Teach Site Cashiers how to put the thermal paper properly and help in writing down the reading of every machine.
Provide marketing materials like tarpaulins and flyers to the site.
Monitor the number of persons who enter the site and those who played.
Account and place php1.00 flashcards on top of the machine and replace if needed
Accommodate and answer all player’s inquiry.
Check if the machines are encountering problems with the buttons, monitor or touch screen.
Inform the Team Leader regarding machine problem and coordinate with daily Technical Department for proper action.
Monitor competitor new game mechanics and the number of persons who played the competitor’s machine.
Attend the Gaming Assistants’ Meeting.
Submit the Monitoring Sheets, Defective Machine Status Form, and Weekly Observation to the Supervisor.
Submit Champion Report to the team leader every meeting.
Assigned as Team Leader for the week or act as reliever of the Team leader if on leave.
Inform the Supervisor of the status of the site.
Report and submit daily time record, overtime form, leave form to Supervisor.
Call the Technical Support Representative to request for technical assistance concerning machine problem and other related problem or concern.
Monitor and observe condition or status of the bingo hall.
Usher or assist prospective clients during exhibits or events within the country or abroad
Perform other duties as assigned.
Qualifications
Female
Strictly residing in the said areas.
Without experience in e-bingo.
At least 2nd year College or 4 yrs degree holder.
At least 5’2″ in height.
With pleasing personality.
With excellent customer service.
Can travel and work with different sites around Manila.
